Effective date: 20 June 2026 · Last updated: 26 July 2026
Summary: There is no setup fee. You try SideMind free for 14 days and no card is required to start. At the end of the 14 days the trial simply ends, and you only continue if you tell us you want to, at the plan price you chose, $197, $297 or $497 a month inc GST. You keep your own domain and your own data either way. It is month to month with no lock-in and you can cancel any time.
1. 14-Day Free Trial
There is no setup fee. You try SideMind free for 14 days, so you can see it catch real leads before you pay anything. No card is required to start the trial. At the end of the 14 days the trial ends, and your subscription only begins if you tell us you want to continue.
The trial runs for 14 days from the day your service goes live.
No card is required to start the trial. You are not charged at any point during the 14 days.
At the end of the 14 days the trial ends. If you want to keep going, we set up your payment and your subscription starts from that point at the plan price you chose, $197, $297 or $497 a month inc GST. If you do not, you are not charged and the service switches off.
2. What Happens When the Trial Ends
If you do not continue at the end of the trial, or you stop during it, you are not charged and the service switches off. That means:
Your website is taken down.
All systems we built and run for you are switched off, including missed-call text back, lead replies, the review system and any reporting.
You keep what is yours:
Your own domain name stays yours.
Your own data stays yours. We will provide a copy of your leads and contacts on request.
You do not keep the live website or the systems. They are part of the ongoing service and come down when the trial ends.
3. The Trial Is for Trying the Service, Not a Free Website
The free trial exists so you can try SideMind before you commit. It is not a way to get a website built for free and then keep it. The website and every system are part of the ongoing monthly service. If you do not continue, or you later cancel, they are switched off and removed. The website is only live while you are a paying client.
4. After You Continue
Once the trial ends and your subscription begins, billing is month to month with no lock-in contract.
You can cancel anytime. Your cancellation takes effect at the end of your current billing cycle, and there are no further charges after that.
Months already paid are not refunded.
On cancellation, the service and your website switch off. You keep your domain and your data.
5. Service Failures
If your SideMind service experiences a technical failure caused by SideMind (not third-party platform outages beyond our control), and that failure results in material service disruption over 48 consecutive hours, you may be entitled to a pro-rata credit for the affected period.
To request a credit, contact us at kevin@sidemind.com.au within 7 days of the incident with details of the disruption.
6. Australian Consumer Law
Nothing in these Free Trial Terms limits your rights under the Australian Consumer Law. If you believe you are entitled to a remedy under Australian Consumer Law, please contact us at kevin@sidemind.com.au.
7. How to Request a Credit
To request a service credit, email kevin@sidemind.com.au with your business name, invoice number, and reason for the request. We will respond within 5 business days.